MBS has partnered with HealthAdvocate to provide complete health care advocacy services to our members. HealthAdvocate is an independent company that is not affiliated with either Highmark or UPMC Health Plan. Personal Health Advocates can help employees and their eligible family members navigate healthcare and insurance-related issues, such as:
- Answering questions concerning any medical condition, including complex conditions
- Answering questions pertaining to the Highmark / UPMC Consent Decrees
- Finding the right in-network doctors, including specialists
- Addressing eldercare issues
- Clarifying insurance coverage and explaining benefits
- Helping to resolve claims issues
- Helping negotiate medical bills
- Locating the right services at the right time, including expediting appointmentsHealthAdvocate is very instrumental with assisting our members navigating through the Consent Decrees entered into between Highmark and UPMC Health Plan. Click here to watch the HealthAdvocate overview video.
